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Tag : service

Safe Contractor, F-Gas, Altius certification and approvals

TotalCare Hygiene Services achieves new accreditations, with more to follow in 2019.

Our mission statement, here at TotalCare Hygiene Services, has been the same since we launched in 2016: to promote clean conditions for the preservation and longevity of system, facility and human health. That vision sets the tone for our day-to-day work, where we want our cleaning services to provide long-term preventative measures as well as immediate solutions, and it also informs our strategic path ahead. We always want to be in the vanguard of the professional hygiene industry: championing safer procedures, investigating new technologies and processes, and going the extra mile in customer service.

As part of this vision, we’ve been working hard on achieving accreditations from various industry-recognised regulatory bodies. Over the past few months, we’ve accomplished the following:

  • Assured Vendor, via Altius
  • Certified Safe Contractor, via Alcumus
  • F-Gas Certified and Registered with Refcom
  • Registered with BESA Training
  • Partnered with Business Edge for all HVAC training
  • Health and Safety Awareness Training, via Praxis42

Each of these regulatory bodies has assessed our procedures, reviewed evidence we’ve submitted and confirmed that we’ve met their requirements for above-and-beyond health and safety practices.  The accreditations affirm our commitment to maintaining safe practices and investing in continual staff training, and we’ll pass the benefits of those practices onto our customers. Our next step is to work towards compliance with ISO 9001, the international standard that confirms the ability to provide services that consistently meet customer and industry requirements. We’re now building the back-end framework to support our application, once we feel ready to make the jump.

It’s essential to us that our customers have confidence in us: confidence that our work will be of the highest quality, confidence that we’ll always be open, transparent and accountable, and confidence that we ensure safe and effective procedures at all times. When customers use our services, especially repeat customers, it’s a sign of trust we take very seriously. We’re excited for where the industry will develop in 2019, and, as ever, hope to be at the forefront of positive change.

 

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External Condensers for Convenience Store Refrigeration Plant

Lime scale chocked condenser…no problem!

TotalCare works with operators and contractors in solving problems with contaminated on refrigeration heat exchangers.

TotalCare was called to attend a site inspection of some large condenser coils situated on top of known supermarket. The coil being covered in lime scale kept tripping due to high pressure, resulting in the unit switching itself off – The possible losses of food revenues would have cost 1000s – Luckily with our trained eye, TotalCare team showed how the issue was caused by the lime scale and demonstrated the right method on removing the cause without compromising the integrity of aluminium coil.

Final Score

Lime Scale 0 – TotalCare 1

#coilcleaning #refrigerationmaintenance #ppm #condensercleaning #fridge #service #heatexchanger

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Our support is not just on the job, but before the job and after the job! We are happy to look into any task, such as site inspections, maintenance training, post job reporting and auditing and complete the service job too. You'll be updated on our progress every step of the way.

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