totalcare-hygiene-services-ltdtotalcare-hygiene-services-ltd

Category : Housekeeping

TotalCare expands its online presence with Checkatrade.com

Now Found on CheckaTrade 

 

Did you know that:

 

  • There are 44 million active social media users in the UK?
  • Finding out about goods and services online is the second most popular internet activity after sending email, with 77% of UK adults using the internet for this purpose?
  • And research suggests that three out of four users routinely consult reviews before booking a service?

 

In 2019, it’s never been more important for a business to create and manage its online presence. Social media and online accreditation companies represent a valuable opportunity to attract new customers, maintain great relationships with existing ones, and improve a business’ reach and reputation.

 

At TotalCare Hygiene Services, we’ve been working hard to improve our online services: revamping our website, building a Facebook community, and, as of next month, becoming a registered service provider with Checkatrade.com. Checkatrade.com hosts over four million reviews for more than 30 000 businesses, gives each business its own web profile, and represents a mark of quality trusted by its extensive user base.

 

We’re excited for the wider reach Checkatrade.com will bring to our business, and continue to commit to the highest standards of service for every customer, new or returning.

 

Until we’re live in a few weeks, you can still find us on our website or Facebook page – and you’re very welcome to leave us a review on Facebook, or contact us directly if you have any feedback.

 

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It’s Time We Said No to our Cold-Weather Invaders: How Daily Hygiene Protects Your Family At Home

 

It’s autumn at last – and we’ve got woolly jumpers, hot drinks, falling leaves and roaring fires firmly back on our agenda. Unfortunately, something much less pleasant arrives alongside school terms and chilly weather: a virtual army of bugs, viruses and other nasties, ready to attack our bodies.

 

If you have children, chances are they’ve already spent a couple of days at home with a start-of-term bug. Children are especially prone to picking up cold-weather viruses, both because their immune systems are less robust than an adult’s, and because they often forget the simple hygienic practises that reduce the spread of infection.

 

But are they the only ones?

 

According to the microbiologist Professor Sally Bloomfield (London School of Hygiene and Tropical Medicine)[1], the person you’re most likely to get infected by is yourself; after that, the other people in your home. Sneezing and coughing, using the toilet or handling a pet without washing your hands afterwards – particularly if you then handle food – are easy ways for germs to spread within families. A 2007 survey by the Hygiene Council found that up to two-thirds of Britons don’t always follow basic hygiene: an astonishing and worrying proportion, especially with the rise of antibiotic-resistant superbugs in homes and hospitals. It’s also estimated that 40% of reported food-related outbreaks of infection in Europe occur in our own kitchens.

 

How do the microorganisms spread?

 

Partly by physical contact – but more often, by one person leaving bacteria on a surface, which is then touched by another. 40% of rhinoviruses (a common cold-causing virus) are infectious on hands for up to an hour…but viruses on non-porous surfaces, such as door handles and worktops, can last at least six hours, and sometimes more than a day[2]. In 2014[3], a team from the University of Arizona placed a Norovirus substitute on a single office door handle, and found it had spread to light switches, table tops, coffee pot handles, taps, phones and computer equipment throughout the entire building, between two and eight hours later.

 

So what can we do to stay healthy this season?

 

As the NHS LiveWell website reminds us: ‘Healthcare workers now realise the home has a critical role in the fight against infectious diseases’. Personal hygiene is vital, of course, but so is the cleanliness of our home. Clean and hygienic surroundings will protect ourselves and our families, particularly those most vulnerable to infection.

 

However, between work, school and other commitments, we know that cleaning often gets pushed to the bottom of the list. That’s why our domestic cleaning serviceis one of our favourites: we feel it’s something that can really benefit ordinary families, in tangible and important ways.

 

Just think about it: we’ll take our usual thorough approach and deep-clean all those hard-to-reach areas you never get round to. Our trained Hygienists use only professional equipment, and are carefully assessed every time to make sure we’ve done the best possible job. You’ll be able to come home from a long day and not worry about how the house looks; instead, more time for family, commitments, and hobbies, while we maintain a consistent cleanliness that will make your life easier, healthier and more enjoyable.

 

You might think that you don’t deserve a cleaner – or perhaps that you can’t afford one. We believe that everyone deserves to live in a home they enjoy, regardless of their circumstances. And we offer cost savings to regular customers, so it’s always worth dropping us an email to see what we can do.

Let us help you stay virus-free this season– after all, who wants to spend autumn sniffling in bed, when there’s so much else to enjoy?

[1]http://www.nhs.uk/Livewell/homehygiene/Pages/how-clean-is-your-home.aspx

[2]http://www.nhs.uk/chq/Pages/how-long-do-bacteria-and-viruses-live-outside-the-body.aspx

[3]http://www.independent.co.uk/life-style/health-and-families/health-news/a-virus-can-spread-around-an-entire-building-within-just-hours-of-contaminating-one-surface-9720988.html

Expecting a silent night this Christmas? Not if you work in a hotel…

 

If you’re employed anywhere in the hospitality industry, you’ll know that Christmas means big business. Hotels of all sizes expect to be fully booked with Christmas parties, dinners and dances throughout the festive season. Smaller businesses might request conference rooms and bars for their end-of-year parties, and larger businesses often book out multiple function rooms as well as negotiating reduced room rates for their guests.

Hotels themselves get into the spirit of things, too: themed evenings, tribute bands and DJ sets might be scheduled and opened to the general public, and New Year’s Eve parties are especially popular.

This season might be profitable (and, given the depressed economy, the festive financial boost is often essential), but it’s not easy to manage. Catering for almost 300 people – eating, drinking, and dancing till late – often means hiring extra staff, creating health and safety contingencies and submitting detailed logistics plans. The repeated late closures and extra preparations can put a great deal of pressure on serving staff, cleaning staff and management alike.

It’s the hygiene side of things that interests us most (not surprisingly). In our experience, when hotels work at capacity, night after night, throughout November and December, it’s the cleanliness that tends to suffer the most. When an event room is full, staff have less space to serve, increasing the possibility of accidents and damage. Parties mean spillages, carpet wear, and stains on soft furnishings both in conference rooms and bedrooms.

What are the most common dirt contaminates on carpets during holiday season? We’re glad you asked – though you might not really want to know:

  • Alcohol, especially red wine
  • Makeup
  • Foodstuffs
  • Chewing gum
  • Vomit
  • Fake tan spray (yes, really!)
  • Dirt and dust tracked in on shoes
  • Pest Control

With so little time between one function and the next, it’s often difficult for the furnishings to be completely cleaned in time, since traditional carpet cleaning methods take time to apply and dry afterwards.

And dirty rooms mean more customer complaints – and loss of revenue – particularly when conferences are scheduled for early January, when carpets and furnishings have not yet recovered.

What’s our solution?

Well, hiring extra staff over Christmas doesn’t just mean service workers. Your regular cleaning team will struggle to finish each room to a high standard under festive time pressure. We’re ready and able to step in: our teams can work the post-party shift to ensure that your carpets are cleaned and disinfected, and as an added bonus completely dry as fastas 30 minutes.

Since a full carpet clean isn’t possible between every event, we recommend a bonneting method, which should get the carpet through the festive season and prepare it for a thorough deep clean in early January.

Most importantly, TotalCare is committed to upholding your hotel’s reputation for excellence. We’ll work with your constraints and to your schedule. Cleaner surroundings mean more satisfied customers, fewer complaints and more secure Christmas revenues. We think that’s something worth scrubbing for!

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